Get Started With Faithbid
Here's the guide for setting up your new account
First of all, we want to thank you for joining Faithbid. We're really excited to have you in our community!
This page is designed to provide you with the steps and information you need to successfully use the Faithbid event fundraising platform. Scroll down to see the onboarding steps and on-demand tutorial videos and faqs. And remember, if you have additional questions, please email support@faithbid.net
Thank you for the opportunity to partner with you and your organization!
PLEASE NOTE: The training videos below currently reference ZGIVE™. Faithbid will officially launch with branded videos in December 2022. ZGIVE and Faithbid share the same back-end technology and therefore the instructions in these videos are relevant to both ZGIVE and Faithbid customers.
TRAINING: THE BASICS
STEP 1. Create a Stripe account
Download this easy reference e-guide to get step-by-step directions for creating your Stripe account.
Click image below to download e-guide
STEP 2. Learn How to Get Set Up On Your Portal
The first step is to get set up on your portal. You will need the password you created in order to log in.
Watch this video to get an overview of your auction portal and learn how to set up your organization's settings.
STEP 3. Learn How To Create An Auction
The next step is to learn how to create an auction. Watch this video to learn how to create new auction events, add auction items, send text messages from your portal, and use digital registration tools for marketing.
This video will also provide an overview of Fund-A-Need and the auction dashboard.
Download this easy reference e-guide to get step-by-step directions for creating your auction. Great to have on your desktop for easy reference.
Download: Create a Digital Auction in 10 Easy Steps
(E-DOC)
TRAINING: ADVANCED
STEP 4. Learn How To Set Up Fund-A-Need
Fund-A-Need is an important component for raising money at your auction event. Watch this video to learn how to program Fund-A-Need on your auction portal.
Download Fund-A-Need PDF
Your auction dashboard provides a comprehensive overview of your auction event. Watch this short video to get a tour of the dashboard offerings.
STEP 5. Tour the Auction Portal Dashboard
Watch this video to learn how to create unlimited digital giving campaigns.
STEP 6. Learn How to Create a Giving Campaign
TRAINING: RESOURCES
Learn About The
Faithbid Resources Site
The Faithbid Resources site provides useful information to help you be successful in your auction and digital fundraising endeavors.
Look for social media templates, marketing tips, and best-practices for hosting successful auctions.
This short video is will give you an overview of our new risk-free item shop, designed to make sourcing auction items easy and painless. You pick the items and we load them for you. The shop is accessible through your auction portal.
Learn About The Risk-Free Item Shop
FAQ's
In an effort to save time and energy, we’ve compiled FAQ's based on the most common questions that we’ve come across. Download the PDF by clicking on the images below.
For questions, please email support@faithbid.net
While most questions will be answered almost immediately, please allow up to 24 hours for a personalized response.
Visit our client support page to learn about our client support offerings.